Aurorapalooza - Privacy policy

Aurorapalooza - Privacy Policy

Last Updated: January 27th, 2024

Aurorapalooza Music Festival ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website and attend our festival. By using our website or participating in our events, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect

a. Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and payment details when you purchase tickets or interact with our website.

b. Usage Information: We collect information about your interactions with our website, including the pages you visit, the time and date of your visit, and other browsing activities.

c. Device Information: We may collect information about the device you use to access our website, including device type, operating system, and browser information.

2. How We Use Your Information

a. Ticket Purchase and Event Participation: We use your personal information to process ticket purchases, manage event registrations, and communicate essential event information.

b. Communication: We may use your contact information to send you event updates, promotional materials, and newsletters. You can opt out of these communications at any time.

c. Website Improvement: We use collected data to analyze and improve our website's performance, content, and user experience.

3. Sharing Your Information

a. Third-Party Service Providers: We may share your information with third-party service providers who assist us in conducting our business operations, such as payment processing, marketing, and analytics.

b. Legal Compliance: We may disclose your information when required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

a. Cookies: We use cookies and similar tracking technologies to enhance your website experience. You can adjust your browser settings to refuse cookies, but some features of our website may be affected.

5. Security

We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no online transmission or storage is completely secure, and we cannot guarantee the security of your information.

6. Your Choices

a. Communication Preferences: You can manage your communication preferences by opting out of promotional emails. However, transactional emails related to ticket purchases and event participation will still be sent.

b. Access and Correction: You have the right to access and correct your personal information. Contact us at info@aurorapalooza.com for assistance.

7. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy. Any changes will be posted on our website with the updated date.

8. Contact Information

For questions or concerns regarding this Privacy Policy, please contact us at info@aurorapalooza.com.